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FAQ

 

How to book your jumping castle?

To book your jumping castle simply call 08 9335 5109 or email us at enquiries@monsterball.com.au 

 

What happens on the party day?

On the day of your jumping castle hire, we will attend to your home or party site and completely install the jumping castle. This includes a complete safety check. We will also take you through the operations of the castle and advise you in how to operate and supervise your jumping castle party.

 

How much are the castles ?

We provide affordable party hire for any specific type if inflatables. Call or email us for full pricing.

 

Deposits and payment?

A 50% deposit is required when booking with us and the balance will be required 7 days prior your event.

 

How much space will I require?

Please measure space before you book with us to make sure you can fit the inflatable. All our inflatables have different size from 4x4m to 35m x 4m !

Our mini jumping castles are only 4 meters by 4 meters. It should be free from overhead tree branches or other obstructions.

Our medium jumping castles require a minimum of 5 meters by 5 meters. It should be free of any overhead obstructions or tree branches.

Please consider access to the proposed site e.g. steps, doorways, gates and slopes.

 

How long does it take to set up the jumping castle?

The jumping castle will be set up and dismantled by a Darwin Castles staff member. It takes around 15 mins to an hour to set up the jumping castle depending on the type of access. It takes around 20 mins to dismantle the jumping the castle.

 

Does the jumping castle have to be on grass?

No, please but please advise us at the time of booking if any part of the jumping castle will on a surface other than grass.

 

Can I have a jumping castle indoors?

Yes, you can have a jumping castle indoors. Churches and halls generally have plenty of room for a jumping castle as will some garages, please check with us first before booking. There may be an additional fee for concrete blocks.

 

Can I have a jumping castle in a public park?

Having a jumping castle in a Public Park requires permission from the local authority.

Generally public parks will not have access to power. You will require a supervisor (see below) and a petrol blower/generator for the jumping castle for which there will be a small additional charge.

Will you travel to remote areas of the NT?
We regularly travel to remote communities across the NT and WA
please call us for a free competitive quote

 

Trained supervisors

We have friendly fully trained operators / supervisors available to take the pressure off you and allow you to enjoy the party without the worry of watching the kids, even for private parties

 

Does someone need to supervise the operation of the jumping castle?

Yes, a responsible adult over 18 years of age must supervise the jumping castle at all times. There will be training given in the operating instructions for the jumping castle on the day of the hire. You can hire one of our trained supervisors.

 

Corporate events and car parks

You will require one of our trained supervisors for all corporate events.

 

What power is required for the jumping castle?

A power point should be available within 20 metres of the jumping castle.

 

Can I have a jumping castle on a slope?

Slopes can be ok but please check with us first as some people can be overly cautious and rule out a perfectly acceptable site. Safety will always be our highest priority.

 

Jumping castle safety

All equipment is manufactured, operated and maintained in accordance with the Australian Standard which is the most comprehensive standard in the world.

 

Do you have insurance?

We carry $20,000,000.00 in Public Liability Insurance. Please let us know if you require a copy of our certificate of currency.

 

Can I hire a jumping castle on weekday?

Yes – absolutely!

 

Can’t find electricity

Generator hire available from $95 for 3 hours.

 

FOR DARWIN’S BEST RANGE OF JUMPING CASTLES THINK OF US… DARWIN CASTLES.